On May 16th, the 18th Ordos International Coal and Energy Industry Expo opened grandly in Dongsheng District, Ordos City, Inner Mongolia. Inner Mongolia Mengxi Tianyuan Engineering Machinery Trading Co., Ltd. (hereinafter referred to as Mengxi Tianyuan), as the designated authorized agent of Komatsu (China) in the Mengxi region, exhibited Komatsu PC1250-11R ultra large mining and the new generation of China IV PC950LC-11M0 large mining on site, attracting the attention of a large number of coal industry professionals and mining owners.
Leading a new era of green and intelligent mining
As a construction tool for the intelligent, green, and large-scale development of the mining industry, the new models of Komatsu PC1250-11R and PC950LC-11M0 have become the focus of the site. At the Mengxi Tianyuan exhibition booth, Huang Zhongwei introduced to a reporter from the First Engineering Machinery Network, "The two models that were unveiled at this exhibition have greatly improved in efficiency. For example, compared to the previous generation model (compared to the new PC850-8E0), the PC950LC-11M0 has increased its workload by 48% and reduced its average fuel consumption by 10% in P+mode." The PC950-11M0 equipment is equipped with an engine that meets the National IV emission standards, with a low proportion of urea added. The hydraulic system is designed with electronic control, making rotary and compound actions more coordinated, faster, and more efficient.
He further added, "This is the first time that PC950LC-11M0 has been exhibited in the western region of Mongolia, and some customers have expressed their intention to purchase it. The market performance of PC1250-11R is particularly outstanding, and since its launch in 2022, we have sold more than 20 units. Users generally feedback that this device has high efficiency and good fuel performance."
Taking a certain brand company in Ordos as an example, the customer feedback is that PC1250-11R can load 10.5 cubic meters of buckets at the construction site. 4-5 buckets can fill a vehicle, and it only takes 1.5 minutes to fill the vehicle. This can save 20-30 liters of fuel consumption per hour. And usually, a PC1250 can be matched with up to 17 dump trucks, leading the industry in loading efficiency, which undoubtedly brings huge economic benefits to customers.
Warm hearted service
Winning market trust and reputation again
Since its establishment in 2018, Mengxi Tianyuan has been committed to winning the trust of customers with "warm service" and rebuilding Komatsu's reputation and recognition in the market. As of now, Mengxi Tianyuan has sold over 300 Komatsu devices and registered over 1800 customers.
"Since 2018, we have re recognized the high-quality performance and excellent service of Komatsu's equipment to users through a maintenance policy that provides free inspections and only charges labor fees. It is precisely because of this service that we have won back the hearts of customers, and now users are very satisfied with Komatsu," Huang Zhongwei told reporters.
Faced with the downward pressure of the current market, Mengxi Tianyuan not only provides customers with more competitive products through high efficiency and fuel economy, but also formulates corresponding construction plans according to different working conditions, carries out BM activities, CI activities and other methods to help users reduce costs and increase efficiency. Obviously, this service strategy not only enhances customer loyalty, but also significantly improves customer experience and economic benefits.
In recent years, the trend of large-scale equipment in domestic mines has become increasingly apparent. "We have gradually developed from mostly selling 30 ton level equipment such as PC360-8M0 in 2018 to ultra large equipment such as PC1250-11R. At the same time, customers' demand for the efficient, economic, and environmental performance of equipment, as well as the construction and mechanical management of smart mines, is also increasing." Huang Zhongwei said.
To comply with this trend, Mengxi Tianyuan has launched a mining solution that covers the entire lifecycle. This solution combines high-precision positioning, artificial intelligence, cloud computing, and industrial Internet of Things technology to provide value to customers from four perspectives.
"The Tianyuan Mining Management System has been in operation in the Mengxi region for more than 2 years, with an accuracy rate of over 99%. Firstly, it can comprehensively monitor the fuel consumption, working hours, and faults of equipment, allowing users to have a clear understanding of the equipment's status. Secondly, the system can collect production data, ensuring the accuracy and consistency of data, which is the key to improving production efficiency. Thirdly, production scheduling is at the core of mining operations. The system conforms to the demand for intelligence, integrates high-precision positioning, artificial intelligence, industrial Internet of Things, and highlights the role of the system in scheduling and resource planning, maximizing production efficiency. Fourthly, the system collects operational data and analyzes it to help decision-makers make more scientific and accurate decisions." Huang Zhong. Wei elaborated on the value of Tianyuan Mining's solution in detail. At present, more than 500 sets of the system have been installed in the western Mongolian region, and user feedback shows that the system is stable and accurate.
With the iteration of engineering machinery technology and changes in market demand, Mengxi Tianyuan will focus on Komatsu's customer resources in Ordos, Wuhai, Baotou, Hohhot, and Alxa, not only providing high-quality equipment to the market and customers, but also helping users reduce costs and increase efficiency through systematic and intelligent solutions, achieving efficient operation.
As Huang Zhongwei said, "Whether it's product performance or service quality, we will satisfy our users. Choosing Komatsu means choosing efficient, reliable, and high-quality engineering machinery solutions."
In the future, Mengxi Tianyuan will continue to uphold the concept of "warm service", fulfill its commitment to customers, and create more efficient and intelligent mining solutions.
